FAQs

We accept payments in Great British Pounds (GBP) for all orders placed on our website. Please ensure that your payment method supports GBP transactions. If this method of payment is not available to you, please contact us at alsamastudio.beirut@gmail.com.

Shipping costs are determined based on the destination, size, weight, and value of your order.

To clarify the shipping process, an additional shipping fee will apply after you place your order. This fee is necessary to cover the costs associated with shipping the items to your location. The exact amount of the additional shipping fee will depend on the destination of your shipment

Please note that this additional shipping fee is not included in the initial purchase price and will be invoiced separately. The additional shipping fee can range anywhere upwards of £100, with destinations in the United States costing a couple of hundred pounds.

Orders including products in our shop are typically processed within 1-5 business days, after which the shipping timeframes will apply. If you filled out the custom design/product form, we will be in touch via email about the time frame of your order.

Yes, we offer international shipping to destinations worldwide. When placing your order, simply select your country from the available options during the checkout process. Please note that international shipping costs and delivery times may vary depending on your location.